Basingstoke 01256 336 100

Winchester 01962 865 152

Service Delivery Coordinator

  • Location

    Basingstoke, Hampshire, England

  • Salary

    £22k - 23k per year

  • Contract


  • Reference


Service Delivery Coordinator



This rapidly growing organisation based in Basingstoke is seeking a Service Delivery Coordinator to join their busy team on a permanent basis. The successful candidate will be at the heart of the business and focus on delivering data solutions to customers, you will have excellent communication skills and a passion for delivery outstanding customer service. 

Please note due to the location of our client it is essential candidates drive.

The role and responsibilities of the Service Delivery Coordinator will include:

  • Working as first point of contact for clients over the telephone
  • Create and review orders
  • Providing updates to customers including managing expectations
  • Responsible for providing a customer focused end-to-end delivery of service to time and quality standards
  • Liaise with third party suppliers to place and manager orders
  • Resolving issues promptly and efficiently taking ownership of issues

To be successful for the Service Delivery Coordinator role you will need:

  • To be an excellent team player with a proactive mind-set
  • Customer orientated with a dynamic and logical approach to maintain requirements
  • To be an excellent communicator with the ability to establish relationships at all levels
  • A strong eye for detail, taking pride in tasks completed both efficiently and effectively
  • The ability to think on your feet whilst remaining calm under pressure

Experience with Telephony services or ISP’s and/or understanding of Data Provisioning Processes is desirable but not essential.

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion


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