Basingstoke 01256 336 100

Winchester 01962 865 152

Junior Account Manager

  • Location

    Basingstoke, Hampshire, England

  • Salary

    £19k - 30k per year

  • Contract

    Permanent

  • Reference

    477444

Junior Account Manager

Basingstoke

Attractive Salary + bens

Job Requirements


  • Customer relationship building and being the first point of contact for the clients when the call into the office for queries, orders or complaints
  • Having a full understanding of customer needs and requirements and act accordingly
  • Proactive account management, including looking at customer accounts and identifying patterns. Offering proactive account management by calling and visiting clients and customers
  • Maintain good sales and customer relations through effective handling of customer complaints and queries
  • Develop a full understanding of products and services provided by the company
  • Responsible for loan stock management and control within your team, manage and liaise with affected parties on the service loan pool of the business
  • Work with the sales team to oversee, manage and credit the stock
  • Proactively oversee and manage the back order process where required with help from the administrator
  • Check prices and contracts are up to date by liaising with the pricing and master data team
  • Occasional travel to carry out field visits with the sales team to enhance learning

Candidate Requirements:


  • Previous experience in a customer service or key accounts management role is essential
  • High standard of accuracy and attention to detail with excellent problem solving skills
  • Teamwork and flexibility is an important aspect of the role
  • Strong organisational skills with ability to effectively prioritise your workload
  • Strong communication skills face to face and on the phone
  • Knowledge of CRM systems is advantageous but not essential
  • Excellent IT competence including Microsoft Office
  • Flexibility and understanding of knowing it isn’t always a 9-5 role
  • Proactive approach to workload

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we`re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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