Basingstoke 01256 336 100

Winchester 01962 865 152

German Speaking Customer Service

  • Location

    Southampton, Hampshire, England

  • Salary

    £11 - 15 per hour

  • Contract

    Temporary

  • Reference

    JO0000003609

Title: Customer Service – German Speakers

Pay Range: Salary Negotiable

Southampton

Job Overview:

 You could be joining a vibrant busy team who pride themselves on their outstanding customer service skills.

 Responsibilities include, but are not limited to:


  • Answer inquiries through telephone and email communication, while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry.
  • Confidence to ask probing questions and the ability to overcome objections

 Experience and Skills Required:


  • Customer service experience is essential
  • Pleasant and professional telephone etiquette
  • A positive can do attitude to work, are you someone who enjoys the challenges that a customer service job can present?
  • Good knowledge of Microsoft Office tools (Excel, Outlook & Word) and confident Internet usage & the ability to research
  • Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment
  • Analytical/problem solving skills
  • Excellent judgment and decision making skills
  • Strong verbal and written communications skills, excellent Grammar, spelling & punctuation.
  • Understand customer service processes and procedures
  • Excellent communication skills both verbally and in writing
  • Positive and enthusiastic, with a real team spirit

 In return for your commitment, we have some great benefits:


  • Refreshments,
  • Pool Table.
  • Football Table.
  • Incentives and prizes to recognize outstanding achievements.
  • You would work within a diverse and friendly team who work hard, but have fun.

 

This position has a weekly schedule where you must be able to work 37.5 hours per week, any days Sunday through Saturday between 7 am to 8 pm.

 

Apply Below