Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Telephone Executive

  • Location

    Winchester, Hampshire, England

  • Salary

    £16k - 20k per year

  • Contract


  • Reference


Our client specialise in insurance based in Winchester are currently recruiting for a Customer Telephone Executive to join their existing highly skilled and successful team.

As a Telephone Executive, you’ll be working at the heart of an expanding local business with exciting growth plans. They are looking for someone who is self-motivated, driven and ready promote the organisation at every turn.

This role would suit a confident professional person looking for a new challenge to drive growth of a truly customer focused business.

Starting salary is very competitive including excellent bonus scheme.

  • Hours of work 8:45am to 5:15pm.
  • Free parking onsite
  • Annual bonus

Skills and Responsibilities

  1. Excellent customer care and communication skills – over the ‘phone, in writing/ email and in person at all levels of customer.
  2. Competently numerate.
  3. IT literacy.  Competently use Word, Excel, Email, Browsers and learn our bespoke customer policy system (similar to a browser).
  4. Work productively whilst maintaining high standards of work.
  5. Work under pressure and multi-task
  6. Self motivated and driven to achieve targets.
  7. Confident and credible communicating with customers.
  8. Demonstrate high standards and attention to detail.
  9. Follow regulatory processes to required standards.
  10. Work collaboratively with Contacts.
  11. Life Introduction: Identify protection, pension or investment needs and introduce customers to our Financial Planning Service / in house Financial Advisor.



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