Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Service Specialist

  • Location

    Basingstoke, Hampshire, England

  • Salary

    £30k - 32k per year

  • Contract

    Permanent

  • Reference

    3491

Customer Service Specialist - French or Italian

Location: Basingstoke, Chineham

Salary:  Up to £32,000 per annum

Do you speak Italian or French, if you do then I want to hear from you!!

On behalf of my client, a large international organisation, I am seeking experienced Customer Service Specialist with European Language skils.

The main roles and responsibilities of the Customer Service Specialist will include:


  • Placing new orders, ensuring all orders are placed by local shipping cut off time
  • Answering all incoming customer calls and provide first level support customers
  • Collaborating with key stakeholders on all aspects of sales cycle
  • Liaising with Warehouse in regards to product distribution, shipping and returns
  • Building and maintain strong working relationships with Customers and key stakeholders

To be successful for the Customer Service Specialist role you will need:  


  • To be fluent in French or Italian
  • Previous Order Processing and Customer Service Experience
  • The ability to prioritise your workload with strong organisational skills
  • Ability to work well under pressure & to meet tight deadlines
  • Excellent communication skills, oral and written
  • Ability & willingness to work as a team & to support all functions where necessary
  • Account Management skills are preferred
  • Be an experienced user of SAP

Benefits:


  • Pension Scheme
  • Medical and Dental Plan
  • Life assurance

Please contact Gabriella Fogg in our Basingstoke office or apply here for further details.
1-1Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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