Customer Service Assistant

Customer Service Support
Winchester
£20,444.00 – £22,571.00 per annum
1-1 Recruitment are seeking an enthusiastic, well organised individual to join our client’s vibrant, dedicated team. The ideal candidate will be confident in a customer facing role and will have a passion for supporting their local community. The purpose of this role is to work as part of the communities and wellbeing team undertaking all necessary tasks relating to the administration, whilst also supporting community development. This is a full-time permanent position working Monday -Friday, with very occasional evening work.
KEY RESPONSIBILITIES:
·Provide effective and efficient administration support
·Provide the first point of contact and effective communications with regards to enquiries (internally and externally) into the team
·Efficient administration management
·Effective administration and communication with regards to events and event planning
·Ensure materials and services are delivered in an efficient and effective manner
KNOWLEDGE, SKILLS & EXPERIENCE:
·GCSE Maths and English or equivalent
·Good numerical skills
·Customer Service skills
·Ability to follow checklist and written procedures accurately
·Familiarity with MS Office Suite
·Use of IT for a range of purposes (databases, spreadsheets, updates etc)
·Clerical / administration work including production of minutes and basic correspondence
·Use of Financials and Content Management system
·Use of social media
·Note taking and record keeping
·Diary Management
·Ability to work as part of a team
·Willingness to learn
·Flexible approach
BENEFITS:
·Free Parking
·Flexible working
·Discount Purchase Cards
·Local Government Pension
The 1-1 Recruitment Group is a leading recruitment agency for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, please note that if you do not hear from a consultant within 5 days, unfortunately your application will have been unsuccessful on this occasion. Please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies that maybe of interest to you.