Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Service Advisor

  • Location

    Basingstoke, Hampshire, England

  • Salary

    Attractive Salary

  • Contract


  • Reference


Customer Service Advisor


Full time, Permanent

Attractive Salary

Role requirements:

  • Invoice and job cost preparation
  • Reporting and filing
  • Compilation and scheduling of engineering key dates and tasks
  • Create and maintain engineering design standard files
  • Liaise with customers regarding orders and spares requirements
  • Posting on Sage in regard to timesheets, holidays and sickness
  • Booking UK and overseas travel requirements and apply for international visas
  • Answer incoming phone calls and dealing with visitors coming  into the reception area
  • Assist with resource and material planning
  • Entering timesheets and expense sheets onto the system
  • General support and administration duties
  • Log service calls and telephone contact from customer and maintaining customer records
  • Administration of key design standards

Candidate requirements:

  • Strong organisational and administrative skills
  • Ability to work as part of the team, liaise with other departments and have confidence and drive to use initiative when working autonomously
  • Deciding priorities and remaining calm and professional when under pressure
  • An understanding or interest technically seeing as the role will interface with Customers and Service Engineers
  • Conscientious and good time-keeping required
  • Confident and proactive with a good sense of humour
  • Accurate keyboard skills with good knowledge of Word, Excel, Outlook
  • An understanding of Sage or similar package would be an advantage but not a necessity

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we`re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on for any other potential vacancies.

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