£28,000 – £34,000 per annum DOE
1-1 Recruitment are searching for a Claims Assessor to join a fantastic company in Dorking on a permanent basis. The benefits, progression, holiday and pension offered are amazing!
This role is working Monday to Friday 9am-5.30pm, however flexible working hours could be an option depending on your requirement. This is a hybrid working role, requiring a minimum of 2 days a month in the office, where you will then need to travel to Dorking.
This role would suit an experienced Claims Assessor, however would also suit an experienced admin or customer service candidate who meets the below experience criteria.
The main purpose of the Claims Assessor is to manage customer’s claims, from information gathering to decision making and processing the claim. This role includes processing and reviewing a lot of important documents.
·Investigate all claims within a deadline, check policy documentation, applications of medical knowledge and other documents to support with a claim decision
·Communicate with third party stakeholders, customers and internal teams to discuss claims and policies
·Reach a clear and explained claim decision as to initial liability
·Communicate all claims decisions in a timely and appropriate manner
·Work with the Customer Care rehabilitation team to assist claimants in returning to work
·Build and maintain strong relations with all customers
·The ability to make autonomous decisions under pressure
·Excellent communications skills, and experience of dealing with sensitive conversations
·The ability to analyse data
·Previous Admin and Customer Service office based experience
·8.5% Discretionary bonus
·Internal Progression Opportunities
·35 Days Holiday including bank holidays
·8-12% Pension Contribution
·Life, health, dental and optical cover available
1-1 Recruitment is one of the leading recruitment agencies for jobs in Hampshire for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we`re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.