Claims Management Specialist
£26,300 per annum plus bonus
A leading employment benefit company in the centre of Basingstoke is currently recruiting for a Claims Management Specialist to join their Claims department on a permanent basis. This role is working Monday to Friday 9am-5.30pm and is offering a salary of £26,300 per annum plus many benefits.
The main purpose of the Claims Management Specialist is to manage customer’s claims, from information gathering to decision making and processing the claim. This role includes processing and reviewing a lot of important documents.
·Investigate all claims within a deadline, check policy documentation, applications of medical knowledge and other documents to support with a claim decision
·Communicate with third party stakeholders, customers and internal teams to discuss claims and policies
·Reach a clear and explained claim decision as to initial liability
·Communicate all claims decisions in a timely and appropriate manner
·Work with the Customer Care rehabilitation team to assist claimants in returning to work
·Build and maintain strong relations with all customers
·Graduate level of qualification (or equivalent) and/or experience in law, psychology, admin, business and nursing or other relevant discipline
·The ability to make autonomous decisions under pressure
·Excellent communications skills
·The ability to emphasis with customers
·Previous Admin and Customer Service experience
·8.5% Discretionary bonus
·Internal Progression Opportunities
·35 Days Holiday including bank holidays
·8-12% Pension Contribution
·Life, health, dental and optical cover available
1-1 Recruitment is one of the leading recruitment agencies for jobs in Hampshire for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we`re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.