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1-1 Recruitment have a fantastic opportunity to join an independent provider of insurance.
We are looking for a Customer Services Agent whose individual contribution can make a real difference.
Working in a friendly and professional environment, this position will include supporting customers for a number of different insurers by:
• Communicating with customers predominantly on the telephone but also on a written basis via letter and email to resolve their queries and needs to a high standard • Issuing relevant documents, handle premium collection queries, arrange for refunds in conjunction with the telephone call as required in an accurate and timely manner • Working in a regulated environment where you will be required to be aware of and fully comply with the company’s Data Protection standard and other financial services procedures
The essential skills we are looking for:
• Experience and/or relevant qualifications in Insurance are desirable • A high standard of customer care and communication skills • Accuracy and attention to detail • Ability to understand and work within rules and regulations • To have a basic understanding of how insurance policies work/be able to pick up such information quickly • Computer and technical skills • Discretion and confidentiality • Analysis and problem-solving • Previous experience in a Customer Service/Call-Centre environment (would be advantageous)
1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we’re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.
£8.00 to £9.00 Per hour | Contract |
1-1 Recruitment is currently recruiting for an administrator with experience of health and safety for our client local to the Basingstoke area.
This will be a temporary role and will have an immediate start date, hours will be 8.30am- 17.00 Monday to Friday. Main duties will include updating safety…
£23,000 to £30,000 | Permanent | Andover
An opportunity has arisen to work as a Consumer Services Team Leader for a reputable and well established company based in Andover.
The main purpose of this role is to lead the Consumer Services team who provide general support to the company consumers on product, technology and regulation related as…
£8,783 | Permanent | Winchester
A Commercial client of 1-1Recruitment based in the Winchester area is currently looking for a Receptionist to join their welcoming and professional team, on a permanent part-time basis.
You must be available to work 08:30am to 17:00pm every Monday and Tuesday and then 08:30am to 17:00pm every other…
£40,000 to £45,000 | Permanent | Basingstoke
£40,000 - £45,000pa
·Develop and maintain excellent customer relationship at all times
·Manage a team of supervisors, administrators and operatives
·Ensure that responses to all correspondence are recorded
·Attend pre-order meetings
£16,000 to £22,000 | Permanent | Stockbridge
Our client is looking for a motivated and driven Telesales Executive to join their team. The client is based in a rural location, so own transport is essential.
This role includes the following duties:
• B2B sales calls • Sales administration linked to calls • Following up business leads • Updating…