Basingstoke 01256 336 100

Winchester 01962 865 152

Temp - Perm Customer Service Advisor

  • Location

    Winchester, Hampshire, England

  • Salary

    £15k - 15.5k per year

  • Contract

    Temporary

  • Reference

    JOB01CSA

1-1 Recruitment are looking for Temp - Perm Customer Service Agent's to join a leading company based in Central Winchester. 

Responsibilities:

Working in a friendly and professional environment, this position will include supporting customers by:


  • Communicating with customers predominantly on the telephone but also on a written basis via letter and email to resolve their queries and needs to a high standard
  • Issuing relevant documents, handle premium collection queries, arrange for refunds in conjunction with the telephone call as required in an accurate and timely manner
  • Working in a regulated environment where you will be required to be aware of and fully comply with the company’s Data Protection standard and other financial services procedures

The essential skills and qualifications we are looking for:


  • Educated to A level
  • A high standard of customer care and communication skills
  • Accuracy and attention to detail
  • Ability to understand and work within rules and regulations
  • Computer and technical skills - Excel & Word!
  • Discretion and confidentiality
  • Analysis and problem-solving
  • Previous experience in a Customer Service related environment would be advantageous

Benefits include:


  • Non-contributory Stakeholder Pension (10%)
  • Annual company bonus scheme
  • 35 hours week - flexitime operated
  • 22 days holiday with the opportunity to earn 8 extra days in flex time
  • Casual dress code when visitors not present
  • CII Study Support
  • Training and support will be provided in all company procedures

Please contact Tanya in our Winchester office or apply here.


1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

Apply Below