Basingstoke 01256 336 100

Winchester 01962 865 152

Switchboard & Booking Clerk

  • Location

    Eastleigh, Hampshire, England

  • Salary

    £17.5k per year

  • Contract

    Permanent

  • Reference

    JO0000002171

An opportunity has arisen to work for a well-established and reputable organisation based in Chandlers Ford, Eastleigh.
This opportunity is for a Switchboard & Booking Clerk and will be mainly responsible for dealing with customer enquiries both on the phone and face to face.
The key duties for this role are:
·Meet and greet customers- building rapport and understanding their needs
·To provide the direct point of contact for all customers and staff
·To answer incoming calls and provide information to assist clients
·To convert incoming customer enquiries into firm bookings
·To effectively follow-up and prospect customers to secure repeat business
The ideal candidate will:
·Be presentable
·Have a polite and friendly disposition
·Work well in a fast paced, team environment
·Have previous customer service experience
·Be motivated with a positive attitude
·Have excellent communication and organisational skills
This is a full time permanent position working Monday to Friday, 8am – 5pm, paying an annual salary of £17,500.

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