Basingstoke 01256 336 100

Winchester 01962 865 152


  • Location


  • Salary

    £16,000 to £19,000

  • Contract


  • Reference


1-1 Recruitment are currently working with our client in Winchester who are seeking a Receptionist / Administrator to join the team on a full-time, permanent basis. Our client is a family run business who have been successfully trading for over 50 years, and along with role stability; are offering the right candidate a friendly and positive working environment. Whilst the team is fairly small and there could be occasions where you are in the office alone, you will always be busy taking booking and dealing with customer calls. Main duties are to include:
• Taking incoming calls from customers to book engineers out • Organising the diaries of 3 to 4 engineers daily • Completing job sheets for engineers to pick up each morning • Occasional taking phone payments • Dealing with general customer queries • Ensuring compliance is up to date • Making orders with suppliers and organising deliveries accordingly • Going through ‘check form’ with customer to ensure the companies services are definitely required • General administration and filing
For this position it is essential that you are a clear communicator with knowledge of the local Winchester area. You need to be confident on the phone when dealing with a variety of different customers is various situations, and understand that queries must always be resolved; even if this means phoning one of the engineers every time you take a new call. To be considered for this position you must also have a proven track record of working in a high volume appointment booking role (or similar), with organisation being a primary factor of your character.
Public transport access is limited to this client so candidates without their own transport should consider this before applying. Working hours are 08:00 – 16:00 with slight flexibility on finish time should this be required
If you are confident on the phone, open to taking on new challenges and extremely organised; please apply now for immediate consideration

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