Basingstoke 01256 336 100

Winchester 01962 865 152

Services Administrator

  • Location

    Basingstoke, Hampshire, England

  • Salary

    £20k - 25k per year

  • Contract


  • Reference


Services Administrator
Location: Basingstoke
Salary: £20k - £25k
The main roles and responsibilities of the Administrator will include:
·Ensure timely processing of customer orders and the efficient resolution of customer queries
·Work closely with the warehouse to ensure that all stock/shipping issues are resolved in a timely manner
·Execute order placements
·Add notes to orders/order lines
·Coordinate large consignment shipments and ensure the customers are informed of any delays to ship on time.
·Invoice customer orders and work with accounts department and the customer to resolve invoicing issues
·Provide quotations, delivery times and part number assistance
·Provide customers with details of available stock and offer shipment options
·Archive key order details to provide auditors with clarity on issues
·Oversee and ensure compliance with customers’ Letters of Credit.
·Track issues with deliveries and provide support to both the customer and freight agent
·Ensure all freight and customs clearance requirements are met
·Provide administrative support to the field based sales force.

The ideal Administrator will:
·Excel Data Manipulation
·Excellent English communication skills
·Previous systems experience working with MS Dynamics NAV
·Demonstrable experience of sales order processing ideally in an manufacturing
·Fluency in a second language (French, Dutch, Spanish, Arabic, Russian) is advantageous but not essential

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on for any other potential vacancies.

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