Basingstoke 01256 336 100

Winchester 01962 865 152

Service Operator

  • Location

    Hindhead, Surrey, England

  • Salary

    £22k per year

  • Contract


  • Reference


An opportunity has arisen to work as a Control Centre Operator part of a busy team based in Hindhead, Surrey.
This role would be working in a Control Centre on a 12 hour shift based rotation, providing 24/7 contact with regards to general enquiries and incident management from the company’s key clients.
The main duties include:
·Acting as first point of contact for the client
·Manage the resource required for incidents
·Maintain and manage the information flow to ensure regular contact with all stakeholders involved
·Accurate data entry of information onto the systems 
·Perform other relevant duties as required
The ideal candidate will have:
·Excellent written and verbal communication skills
·Ability to effectively perform in a team
·Remain calm under pressure
·Flexible working approach (as day and night shifts are required)
·IT literate
·Professional and clear telephone manner
The annual salary for this role is £22,000 and working hours are shift based on a rolling rota.
Due to the location of this role, suitable candidates will need their own transport.
1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on for any other potential vacancies.

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