Basingstoke 01256 336 100

Winchester 01962 865 152

Operations Oversight Executive

  • Location

    Basingstoke, Hampshire, England

  • Salary

    £35k - 40k per year

  • Contract


  • Reference


A Financial Services business based in Basingstoke are looking for an Operations Oversight Executive to join their Head Office on a 12 month Fixed Term Contract.

The role will support the effective running of the Outsource Management Team
·Effective contractual governance of the Outsource Administration Contracts with Outsource Service Providers and 3rd party Suppliers.
·Coordination of all Risk Management activity on behalf of Outsource Management ensuring adherence with Corporate and UK policies at all times
·Maintenance and reporting of operational budgets for OMT and other Operations Cost Centres
·Contribute to and provide regular MI and trend analysis reporting to SLF UK senior management and Corporate;
·Conducting reviews to evidence SLA performance, quality, complaint root cause analysis and Treating Customers Fairly standards are met;
·Contribute to strategic and operational projects as required,

The successful candidate will hold CF1 and CF2 qualification and demonstrate knowledge of Compliance and regulatory rules and requirements as well as knowledge of relevant products.
You will also have exceptional communication skills, excellent customer service and be able to build and maintain strong relationship whilst also being a good negotiator.

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we’re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on for any other potential vacancies.

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