Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Telephone Executive

  • Location

    Winchester, Hampshire, England

  • Salary

    £18,000pa plus Quarterly Bonus Scheme & Free Onsite Parking

  • Contract


  • Reference


1-1 Recruitment are working alongside our client based in Winchester who are rapidly expanding and require a Customer Telephone Executive to join their team. In return you will work in a friendly, recently refurbished office that is bright & airy and add value in a medium sized team! (You can even bring your dog to work!)

This particular company believe in promoting from within so you will get excellent training and support to ensure you are fulfilling your potential, alongside recognised qualifications/certificates.

Previous Financial Services experience would be an advantage but is not essential, the most important thing is team fit and motivation to work towards common goals and help customers!

Skills that are essential for this role:

  • Excellent Customer Care & Communication - over the phone, email and face to face!
  • You must have office administration experience and target driven
  • Competently numerate with a high attention to details & accuracy
  • IT Literacy when using Word, Excel, Email, Browsers and picking up new internal systems
  • Self motivated and driven to achieve targets, working under pressure whilst productively maintaining high standards of work

Your day to day duties:

  • Review and advise upon customer ' general insurance requirements
  • Develop and sustain effective working relationships with customers
  • Deal with insurance claims (within your authority) 
  • Process and dispatch renewal documentation
  • Maintain record keeping standards, ensuring 100% accuracy

The most important skills/ experience you can bring to the company is to be able to communicate effectively, problem solving and demonstrating attributes of honesty, integrity, due skill care and diligence.

Further details for you:

Hours: 8:45am - 5:15pm with an hours lunch - new breakout area provided

21 Days holiday + Bank Holidays

Quarterly BONUS Scheme (performance related) which could increase your package to £22,000!

If you would like to work for this Award winning company, please contact Tanya in our Winchester office or apply here.

1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on for any other potential vacancies.

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