Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Services Supervisor

  • Location

    Andover, Hampshire, England

  • Salary

    Salary is dependant on experience

  • Contract

    Permanent

  • Reference

    JOB2962

1-1 Recruitment are working with our client based in Andover who are seeking an experienced Supervisor to join their team, reporting to the Customer Services Manager the main duties will include the daily supervision of task prioritisation, ensuring call flow out is kept to a minimum and supporting the team to achieve productivity levels.

You will provide a single point of contact for customers, offering advice and positive solutions to ensure the company commitment to 100% customer satisfaction is delivered through the department on a daily basis. (There is no cold calling involved in this role)

The successful candidate will demonstrate excellent communication skills to enable them to liaise with customers and other internal/external parties over the phone, email and through written correspondence. You will be a self-starter, team player and capable of operating in a small team within a busy environment. A clear focus on maintaining the companies reputation for delivering first class customer service is essential, along with a high standard of attention to detail.

Excellent IT literacy is paramount for this role, ideally including experience of AS400/iSeries.

The department is currently open Monday – Friday 8.30am to 6.00pm and Saturday 8.30 to 4.00pm. The hours are 37.5 worked over 5 days on a rota basis. 

Please contact Tanya in our Winchester office for further details or aply here.

1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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