Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Service Advisor

  • Location

    Andover, Hampshire, England

  • Salary

    £19.5k - 21k per year

  • Contract

    Permanent

  • Reference

    HN2911

A new and exciting opportunity has arisen to work as a Customer Service Advisor for a large, reputable organisation based in Andover.

This is a great role for someone with a strong customer service background who can provide excellent support via phone, email and social media.

The key duties for this role include:


  • Providing high quality customer service
  • Communicating with other departments to resolve problems
  • Logging all customer contact
  • Developing and working with new processes for customer feedback
  • Supporting marketing and PR with product related enquiries
  • Attending company events when required
  • Engaging with prospective customers face to face

The ideal candidate will have:


  • A good standard level of general education
  • Strong people skills
  • Customer Service background
  • A good working knowledge of MS Office
  • Problem analysis and solving
  • An interest in PR and Marketing
  • An ability to speak a European language would be advantageous

This is a full time, permanent role paying an annual salary of £19,500 to £21,000 depending on the candidate.

1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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