Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Enquiries Co-ordinator

  • Location

    Winchester, Hampshire, England

  • Salary

    £18k - 24k per year

  • Contract


  • Reference


An opportunity has arisen to work as a Customer Enquiries Co-ordinator for a large successful organisation based on the outskirts on Winchester.
This is busy role providing advice and high quality customer service to the organisation, members of the public and clients in relation to contractual requirements and relationship management.
The key duties for the role are:
·Answer incoming customer and client enquiries and a timely and effective manner
·Attend regular meetings to assess, update and maintain progress on stakeholder liaison and communication strategy
·Develop customer service operational procedures which deliver customer satisfaction
·Develop and maintain excellent working relationships with the client and stakeholders involved
·Record all enquiries which are received accurately onto the system
The ideal candidate will:
·Have excellent written and verbal communication skills
·Have experience dealing in a customer focussed environment
·Be and effective team player
·Have highly developed interpersonal skills
·Be computer literate and competent in MS Office
The annual salary for this role is £18 - £24k depending on the candidate and the hours are Monday to Friday, 8:30am – 5:30pm.
1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on for any other potential vacancies.

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