Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Contact Centre Advisor

  • Location

    Micheldever, Hampshire, England

  • Salary

    £20k per year

  • Contract

    Permanent

  • Reference

    JO0000002797

A great new opportunity has arisen to work as a Contact Centre Advisor within the marketing department of a successful, growing business in Micheldever.
This is in the perfect opportunity for someone who enjoys customer service and handling a variety of customer contacts such as live chat, emails, and online reviews in addition to assisting with the department admin.
The key duties include:
·Answering customer enquiries quickly and efficiently
·Converting enquiries to into bookings/sales
·Tracking, monitoring and resolving customer complaints
·Accurate use of CRM
·Assisting where necessary with marketing admin
The ideal candidate will:
·Have previous customer facing experience
·Be a team player with the ability to use own initiative
·Have a confident and polite telephone manner
·Have excellent communication skills – both written and verbal
·Have the ability to work in a target driven, fast paced environment
·Have a good working knowledge of MS Office and CRM
This is a full time, permanent role paying an annual salary of £20,000 depending on the candidate.
1-1 Recruitment is one of the leading recruitment agencies for jobs in Winchester for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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