Basingstoke 01256 336 100

Winchester 01962 865 152

Customer Management Executive

  • Location

    Basingstoke, Hampshire

  • Salary

    £26,000 to £28,000

  • Contract

    Permanent

  • Reference

    JO0000001871

Customer Management Executive
£26,000pa - £28,000pa
Basingstoke, Hampshire
Permanent

Main Duties:
·Accurately generate, process and arrange delivery of all orders received into the business
·Check and liaise stock holdings with Demand Planner to ensure maximum order fulfilment
·Booking all deliveries onto the internal system
·Manage and update all customer complaints onto the internal SAP system
·Work closely with the haulier to ensure that customer deliveries happen efficiently and on time
·Check delivery schedules for shortages, damages and deliveries
·Process all reports, dealing with enquiries and reporting incidents when they happen
·Be first point of contact for all customer complaints

Skills and Experience:
·Previous experience of SAP is advantageous
·Must be proficient with Microsoft Excel
·Must have worked in a similar position
·Must have strong customer service background
·Must have a strong, telephone manner

1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we’re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.

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